Customer Revenue Specialist

The Customer Revenue Specialist role comes with a starting salary of up to £24k plus a benefits package that includes a bonus and private medical scheme.

If you’re experienced in a customer facing role, confident using the Microsoft Suite and are looking for work then submit your CV to apply today.

• Undertake customer account reconciliations to ensure the correct residents are being billed and details are received
• Analysis of billing and debt data to consider trends and strategy to recover income
• Making outbound calls to customers to obtain payments
• Review customer information to ensure contact details are correct to maximise the impact of communication efforts
• Review customer accounts which require paper communications, inclusive of debt warnings
• Communication with customers at risk of supply suspension
• Communication with customers moving out to maximise revenue recovery

• Fully IT proficient, Word, PowerPoint and Excel as a minimum.
• Experience managing multiple tasks
• Any experience managing your own projects would be hugely beneficial.
• Willingness to take ownership of a project and see it through to completion.
• Solid analytical skills, comfortable with interpreting data to assess viability and drive solution development.
• A willingness to travel within the UK if required.

• Problem solving
• Attention to detail and a ‘right first time’ approach.
• Able to work as a member of a team.

• Basic salary of £22,000 – £24,000
• Benefit package that includes bonus and private medical scheme
• Opportunity to join a growing organisation.