Astute People has been a trusted partner for CSWDC, providing tailored recruitment support through our People Plus solution.
Louise Tyler, HR Business Partner at CSWDC, shares insights on how Astute’s dedicated service and bespoke approach have helped meet their hiring needs.
In this Astute People Plus Case Study, we take a look the successful collaboration with CSWDC and the impact it’s had on their recruitment process.
About CSWDC
Can you tell us about CSWDC and the roles you were looking to recruit?
CSWDC is an independent waste management company that extracts energy, heat, and electrical power from municipal and commercial solid waste.
We’ve been operating since 1975 and also manage a household waste recycling centre on behalf of Coventry City Council.
We take environmental responsibility seriously and have a strong working relationship with our neighbours, as we’re close to residential areas.
Recently, we successfully recruited an STM through Arjun at Astute and are currently working with him on another role – an Electrical Project Engineer – through People Plus.
We also recently filled an EC&I Engineer role through both People Plus and Astute.
Astute handles all of our technical recruitment needs.
Why did you choose Astute’s People Plus solution over other recruitment options?
“We get a more dedicated service.
“One person focuses on our roles, building strong relationships and prioritising our needs.
“Plus, we receive video marketing, which is really important.
“Energy-from-waste is a growing industry, so there’s a lot of competition for these roles.
“Recruitment needs to be handled correctly, and People Plus delivers that.
“Astute’s approach works for us and ensures we get the right level of attention.
The People Plus experience
How did the process differ from other recruitment solutions you’ve used in the past?
“It’s much more tailored.
“We receive a more hands-on approach, including filtering candidates and headhunting where necessary.
“With specialist roles, it’s not just about getting a pile of CVs – we need properly vetted candidates.
“This saves us a lot of time and effort.
“Instead of doing all the legwork ourselves, we receive quality candidates who have already been assessed.”
How does working with Astute support your recruitment goals?
“Astute knows our business inside and out.
“I work closely with Arjun – he’s my go-to person.
“He understands the industry, has great connections, and provides expert advice and we receive a high level of service.
“Arjun takes the time to fully understand each role.
“If I can’t answer something, he sets up a Teams call with the hiring manager to ensure he gets all the details.
“Once that’s done, I trust him to handle the process efficiently.
“He’s also proactive in benchmarking salaries and market conditions, which is incredibly useful.”
The results
Can you share any specific success stories or measurable results from this hiring campaign?
“One of our biggest successes was hiring an EC&I Engineer.
“It was a particularly tough role to fill, as there weren’t many candidates available.
“Interestingly, a former employee who had left five years ago saw our job listing and contacted Arjun.
“In that time, he had gained valuable experience, making him an even stronger candidate than when he originally worked for us.
“Arjun reconnected us, and we successfully rehired him.
“Without Astute’s network, that wouldn’t have happened, and the process would have taken much longer.
“Our hiring needs are mostly driven by retirements rather than turnover – once people join us, they tend to stay.
“But when we do need to recruit, we need it done properly.”
Efficiency
Do you think choosing the People Plus option helped save time?
“Definitely in terms of saving time.
“With the EC&I Engineer role, the whole process moved quickly from interview to offer.”
Final thoughts
Would you recommend People Plus to others?
“Yes, because they get the job done.
“The premium advertising and bespoke marketing they provide help raise our profile.
“The biggest thing for me is trust.
“I get a lot of calls from recruiters trying to work with us, but I’m not interested.
“If I already have a recruiter I trust who delivers results, why would I look elsewhere?
“Astute does the legwork, which makes my job much easier.
“I know I can always pick up the phone to Arjun and he’ll sort things out.
“That trust and reliability are key.”
